The Counseling Team International (TCTI) is honored to provide proactive training to the valued employees of the Nevada Department of Public Safety. Over our 38 year history, we have worked with Federal, State, County and City agencies across the nation through our team of culturally competent clinicians and course instructors, and our training curriculum is evidence-based using our years of experience, research, and best practices to support the mental health, wellbeing, and resiliency of public safety professionals.
All courses and individual training are available to employees of the Nevada Department of Public Safety and there is no cost for the employee. Links to the recordings will be provided on this page for viewing at the conclusion of each scheduled training.
Registration is required and links are provided below. Be sure to ‘bookmark’ this page for quick access and check back as new courses are added.
These are confidential 1-hour individual appointments with a culturally competent clinician. This is not a therapy session, no diagnosis, no notes other than “wellness checkup”, and the appointments are not recorded. The goal is to help you feel comfortable speaking with a clinician after a stressful call, and to support overall wellness and improve stress management. We have two clinicians available for your individual appointments. Please be advised that these appointments are for employees of the Nevada Department of Public Safety only.
The following courses will be hosted via Zoom unless otherwise noted. Registration is required. You will receive a confirmation email, and you will also receive a separate email with the Zoom meeting link.
This recording can be accessed via The Learning Center | Use Code: NVDPS
This course provides first responders with tips and tricks on how to improve their emotion regulation and identifying disruptive thoughts. Learn how to increase your insight into emotions, responses, and triggers. The information provided in this course can serve as professional and personal development or support in helping friends, family, peers, or employees in their own emotional intelligence.
Training Objectives:
• Learn about responder brain chemistry and socio-emotional responses
• Identify The ABCs of Emotions; Activating events, Beliefs, and Consequences
• Explore common irrational beliefs and their effects
• Understand both emotional and social intelligence
• Develop self-awareness, self-management, and empathy
• Relationship building utilizing emotional intelligence leadership skills
• Shape positive perception of public safety in the community
• Create de-escalation plans with advanced communication skills
First Responders become accustomed to exposure to acute trauma that eventually results in physical, mental, and emotional exhaustion of the body and mind. In response to the high intensity of the job and the accumulation of traumatic stress injuries, concentration, judgment, sleep, and even relationships are negatively affected. Over time, alcohol or other substances often becomes a means of coping, leaving first responders at risk for developing an alcohol misuse issue along with mental health issues like post-traumatic stress injuries (PTSI), depression, or anxiety.
Training Objectives:
• Causes, signs, and symptoms of post-traumatic stress injuries
• How PSTI affects first responders and their families
• Explore what can be done to heal, prevent further damage, and create a new “Brain Health” culture
• Learn the importance of prevention and resiliency training from the beginning of a career
This training course provides vital information on how to strengthen and bring balance to your family relationships while tackling the inevitable traumatic stress of being a First Responder. This is course is designed for spouses to also attend.
Training Objectives:
• Communication skills
• Effective conflict resolution
• Formative ways to connect
• Interactive parenting approaches
Oftentimes, we become overwhelmed, overloaded, and incapable of recognizing the havoc that has been wrecked on our personal health and wellbeing. This course was designed to increase understanding of our own behavioral health and methods to improve resiliency.
Training Objectives:
• Increase your understanding of the impact of stress, burnout, and compassion fatigue
• Identify mental health, addiction and issues related to stressors surpassing coping
• Learn ways in which behavioral health affects you and how to increase your window of tolerance
• Develop new resiliency skills
This class is designed to raise suicide awareness and provide practical intervention techniques. In addition to understanding the myths and reasons behind suicide, it’s also imperative to assess the lethality of the suicidal person. This class will provide methods, tips and questions to assess and assist the suicidal person in order to help them de-escalate.
Training Objectives:
• Learn statistics about the prevalence of responder loss to suicide
• Recognize risk factors and lethality assessment techniques
• Practice indirect and direct questioning approaches
• Learn how to support those that are dealing with depression, grief and loss
What do you struggle with as a leader? How do you hold people accountable while also empowering them? Does your organization turn mistakes and failures into opportunities for resilience? This course will give you practical tools to help ensure that you are a legitimate and respected leader, so that you are not constantly “managing the chaos.” You will learn how to grow, train, and display assertiveness that fosters trust and improves your performance and the performance of people at all levels of your organization.
This course will provide you with tools to help others see you for the competent and compassionate leader that you are. You will also learn how to improve your work life balance, while creating a healthier organizational culture overall.
Training Objectives:
• Solicit buy-in from your employees and truly lead by example
• Turn failures into opportunities and resilience
• Learn ethical and legal ramifications of poor management
• Discover ways to overcome barriers to mental wellness care for those in need
• Enhance your natural leadership style to become an assertive leader while avoiding being viewed as a micromanager
• Bridge the cultural gap between generations and positions
• Make your mental wellness and first responder family life a priority
This course will give you practical tools to help ensure that you are a legitimate and respected leader, so that you are not constantly “managing the chaos.” You will learn how to grow, train, and display assertiveness that fosters trust and improves your performance and the performance of people at all levels of your organization.
Training Objectives:
• Solicit buy-in from your employees and truly lead by example
• Turn failures into opportunities and resilience
• Enhance your natural leadership style to become an assertive leader while avoiding being viewed as a micromanager
Making the decision to retire from a career in public safety is a decision that may not be easy for some, but for the majority it is not. The question of preparedness has been a constant in your career, but are you emotionally and financially ready to retire? Have you thought about the possibility of life transitions and the stressors that come with retiring? This class is meant for those who are either planning for retirement or are already retired and provides the information necessary to make informed decisions regarding your quality of life and well-being into retirement.
Training Objectives:
• Reasons why retirement can be stressful
• Getting plans in place for retirement
• The transition out of public safety and into the role of a civilian
• Tips to stay physically and mentally well
• Understanding how retirement impacts the lives of your significant other and your family
• How stress can lead to depression
• The impact of depression
• Nurturing relationships
• Determining the costs of retiring
• Organizing long-term care
Although challenging, you can stay calm, respectful, hold boundaries and defuse conflict at the same time. This course will teach verbal de-escalation tools, how to look for the hidden need, and ways to understand personality profiles of the people in your life.
Change is constant and sometimes it is difficult to cope with it. Oftentimes we do not recognize when we are overwhelmed and burned out early enough and it causes extreme stress and dysfunction. Learn about yourself and ways to improve your adaptability to the ever-present stressors of life.
Training Objectives
80% of First Responders are dealing with health and mental health issues. Most are stressed out, burned out and tired from working long shifts, mandatory overtime and more calls for service than ever before. Learn how to apply mental performance training techniques to mitigate the effects of acute stress, reduce the symptoms of post traumatic stress, prevent burnout and improve mental health and wellness overall.
Training Objectives:
This course provides first responders with tips and tricks on how to improve their emotion regulation and identifying disruptive thoughts. Learn how to increase your insight into emotions, responses, and triggers. The information provided in this course can serve as professional and personal development or support in helping friends, family, peers or employees in their own emotional intelligence.
Training Objectives:
This course will help you identify types of resilience that arise from effectively managing stress and struggle and ways to implement tools into your work/ home life to become a more resilient Records Professional.
Training Objectives
The Counseling Team
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
Tiffany Atalla, M.A. is a Licensed Marriage and Family Therapist (MFT47788). Tiffany earned her B.A. in Psychology and M.A. in Marriage Family and Child Counseling from the University of San Diego. Before joining TCTI, Tiffany worked as a clinician for the Psychiatric Emergency Response Team in San Diego. During the 40 hours a week in a police unit, Tiffany learned a great deal about the needs of the law enforcement community, while gaining valuable hands on emergency response experience. Tiffany also has background as a community mental health provider and Clinical Director for inpatient psychiatric center. Her specialties include: PTSD, anxiety disorders, depression, family/relational conflicts and working with adolescents/children. Tiffany is trained as a professional capable of risk and depression assessments, EMDR (Eye Movement Desensitization Reprocessing) and Critical Incident Stress Management. Tiffany also has years of experience as an Equine Assisted Psychotherapist (EAGALA). Tiffany teaches Crisis Intervention for the Human Service Department at California State University Fullerton. She values working with clients to find balance in their lives and often draws upon her background as a Yoga Practitioner to encourage clients to learn about relaxation and mindfulness techniques. Tiffany serves clients for TCTI in the Brea office.
Kim Statham, M.S. is an Associate Marriage and Family Therapist. Kimberly possesses a master’s degree in Marriage Family Therapy and is completing her MFT Doctorate Degree from Alliant International University, an APA accredited Professional School of Psychology. Kimberly has dedicated her professional career to gaining a comprehensive understanding of client’s needs and applying therapeutic methods that produce change. She is well versed in working with addiction and trauma in the first responder community. As a treatment professional, Kim brings a uniquely authentic approach to the first responder clients that allows a safe space for healing to happen.