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Wellness Visits are a proactive and preventative wellness service with an emphasis on providing information and resources to help maintain wellbeing over the course of one’s career and long into retirement.
A Wellness Visit is a confidential, periodic (often annual), visit with a qualified culturally competent clinician for the purpose of providing support for the first responder’s well-being. Important characteristics of a Wellness Visit include:
There are a wide range of options when setting up a program of wellness visits.
Different options will be more or less appropriate depending on the agency’s needs, size, and resources.
The most common wellness visit across agencies was mandatory (for sworn employees); occurred annually; lasted 50-60 minutes; took place at the department or a clinician’s office with options to attend on or off duty, in uniform or plain clothes, in personal or work vehicle; were paid for with department funds; and only confirmation of attendance was reported back to the agency after the visit (Panza, Kelly, & Walsh, 2024).
Employees, spouses and tax eligible household family members of contracted departments can call TCTI during regular business hours (Monday – Friday, 7:30 am – 5:30 pm) and speak with our scheduling department. The scheduler will ask a few questions about counseling needs and any preferences for the appointment. After the call, the employee (or spouse or tax eligible family member) will be emailed a packet to complete online before the appointment can be confirmed.
