Staff

Nancy K. Bohl-Penrod, Ph.D.

Nancy K. Bohl-Penrod, Ph.D. is a Psychotherapist and trainer, who holds a Ph.D. in Clinical Psychology and a Masters Degree in Counseling/Education. She is the Director of The Counseling Team International (TCTI), which is also, The Southern California Critical Incident Stress Management Team. She is a member of the American Association of Suicidology (AAS), is one of the past presidents of the International Association of Chiefs of Police (IACP) Psychological Services Section. Nancy is a certified Master Trainer for the QPR Institute focusing on Suicide Prevention and Intervention for first responders. She is also a certified trainer for the International Critical Incident Stress Foundation (ICISF), ICEMA for Emergency Medical Technicians (EMT), Peace Officer and Standard in Training (POST) and Standards and Training for Corrections (STC). She is an adjunct professor in the Criminal Justice Departments for Riverside and San Bernardino Valley Community Colleges. She is a frequent guest speaker for the Federal Law Enforcement Training Center (FLETC), the Bureau of Indian Affairs (BIA) and Federal Bureau of Investigation (FBI) Academies.

Dr. Bohl-Penrod is certified in EMDR (Eye Movement Desensitization and Reprocessing), which is a technique she uses to help trauma survivors. Dr. Bohl-Penrod is known for her 5-day Basic Peer Support and Critical Incident Stress Management training that The Counseling Team International has taught to over 10,000 first responders throughout the United States and Canada. Nancy’s personal experience over the years has allowed her to develop a personal approach to helping first responder families by providing “Significant Other Survival” (SOS) training.

Nancy has responded to more than 1,000 critical incidents in her career. Some of the major incidents she has responded to, are the ATF incident in Waco, Texas, the TWA Flight 800 disaster in Long Island, New York, the Typhoon disaster in Guam and the Alaska Air Disaster in Los Angeles. She led a team of Mental Health Professionals in assisting those severely impacted by the Terrorist Attacks in New York. While in New York she was sent by the FBI to the Pentagon to provide her services. Her team responded to the California Wildfires of 2003 and they assisted the U.S. Forest Service in the loss of Engine 57 firefighters in the Esperanza Fire of 2006. More recently her team’s services were used for the Big Bear Manhunt (Dorner Case), the Los Angeles International Airport TSA shooting, Seal Beal Beauty Salon shooting, assisted the U.S. Forest Service with the loss of three firefighters in Washington State and recent San Bernardino Terrorist Attack at Inland Regional Center.

Over the past twenty years Nancy has developed over fifty public safety wellness divisions for departments of all sizes through her public safety “Employee Support Services” program. Dr. Bohl-Penrod has written numerous articles and book chapters focusing on mental health issues for police and fire personnel. She recently was on the team who has created an APP to guide public safety peer supporters and supervisors in their endeavor to help each other.

Kathy Wellbrock, Ph.D., Assistant Director, is a Licensed Clinical Psychologist (PSY17906). Dr. Wellbrock earned her Doctorate in Clinical Psychology from the California School of Psychology. Before joining TCTI, Dr. Wellbrock worked as a Law Enforcement Licensed Mental Health Professional (MHP) for Los Angeles County Sheriff’s Department serving in various capacities. She provided therapy to department members, worked on-call emergency response, conducted critical incident debriefings, hostage negotiations, and was responsible for management consultation and training for sworn and civilian employees. In addition, Dr. Wellbrock was an Adjunct Professor at the University of La Verne where she taught various classes in the graduate and undergraduate program. Her related work experience allowed a seamless transition to her similar responsibilities now with TCTI. Her role includes handling the majority of our pre-hire psychological testing for law enforcement, fire personnel, dispatch and other service-oriented positions for agencies throughout California including the California Department of Corrections. Dr. Wellbrock provides training around the country for numerous agencies including the Federal Air Marshall Service. She also provides Critical Incident Stress Management Debriefings (CISD) and has responded to major incidents such as the LAX Shooting, Big Bear Manhunt in 2013 and the San Bernardino Terrorist Attack at Inland Regional Center. Dr. Wellbrock is trained in EMDR (Eye Movement Desensitization and Reprocessing) therapy and currently serves clients for TCTI out the San Bernardino office.

Tiffany Atalla, M.A. is a Licensed Marriage and Family Therapist (MFT47788). Tiffany earned her B.A. in Psychology and M.A. in Marriage Family and Child Counseling from the University of San Diego. Before joining TCTI, Tiffany worked as a clinician for the Psychiatric Emergency Response Team in San Diego. During the 40 hours a week in a police unit, Tiffany learned a great deal about the needs of the law enforcement community, while gaining valuable hands on emergency response experience. Tiffany also has background as a community mental health provider and Clinical Director for inpatient psychiatric center. Her specialties include: PTSD, anxiety disorders, depression, family/relational conflicts and working with adolescents/children. Tiffany is trained as a professional capable of risk and depression assessments, EMDR (Eye Movement Desensitization Reprocessing) and Critical Incident Stress Management. Tiffany also has years of experience as an Equine Assisted Psychotherapist (EAGALA). Tiffany teaches Crisis Intervention for the Human Service Department at California State University Fullerton. She values working with clients to find balance in their lives and often draws upon her background as a Yoga Practitioner to encourage clients to learn about relaxation and mindfulness techniques. Tiffany serves clients for TCTI in the Brea office.

Alejandrina Flores Burrell, M.S. is a Licensed Marriage and Family Therapist (MFT34266). Alejandrina joined the team in 2008. She received her B.A. in Behavioral Sciences from the University of San Diego and her Masters in Counseling from San Diego State University. Throughout her career, she has provided mental health services to various school and treatment centers to include children, adolescents, and their parents as well as adult outpatient centers. Currently she provides counseling to governmental agencies, city personnel and their families as well as Victims of Crime. She is on the approved referral list for Riverside County parenting/co-parenting classes and provides this service in a 1:1 setting. She is bilingual (Spanish/English) and bi-cultural in her personal and professional life giving her first-hand experience in relating to a diverse population. Her personal life also includes the military, law enforcement and civil servant culture which makes her empathic when addressing issues specific to these groups. Alejandrina is certified in Critical Incident Stress Management (CISM) and responds to crisis situations providing employee support. Alejandrina serves clients for TCTI in the Corona office.

Audree Chapman, M.A. is a Licensed Marriage and Family Therapist (MFT 42249) joined TCTI part-time in 2014. As EAP Coordinator for the FBI Los Angeles Division since 2000, she provided therapy to agents and high-level management, worked 24/7 on-call emergency response, conducted CISM debriefings, and was responsible for management consultation and training. She counseled agents, support, and their families on issues such as depression, anxiety, PTSD, work stress, grief, trauma, marital issues, child issues, suicide prevention, and domestic violence. She responded to innumerable critical incidents and provided CISM debriefings for the Alaskan Airlines disaster, support for the 911 terrorist attacks, the Long Beach ICE shootings, the journalist Daniel Pearl kidnapping, the 2004 Glendale commuter train crash, Agent-involved shootings, kidnappings, body recoveries, and fugitive captures. She provided support and behavioral/psychological analysis for the 2013 Big Bear (Dorner) manhunt, and ran first responder CISM groups after the 2016 San Bernardino terrorist attack. She also was a member of the FBI CNT (Crisis Negotiation Team). She has provided therapeutic support and CISM to local law enforcement agencies in Glendale, Ventura County and Santa Maria after officer suicides and assaults, upon management request. In addition to providing guidance to FBI management on employee performance improvement and behavior problems, she single-handedly developed, implemented and coordinated the FBI’s first Suicide Prevention Program. The program continues to be in use in all 79 divisions of the FBI nationwide. Before the Bureau, she worked with veterans for seven years at the VA Medical Center in North Hills. She worked an additional five years with domestic violence perpetrators in a Mandatory Sentencing Program for batterers, running 12-month anger management and relapse prevention groups. She currently sees clients out of the Ventura office.

Andy Clack, M.A. is a Licensed Marriage and Family Therapist (MFT96297). Andy earned his master’s degree in psychology with an emphasis on marriage and family therapy from Chapman University. He is trained in Critical Incident Stress Management (CISM) and Eye Movement Desensitization and Reprocessing (EMDR). Andy has extensive experience working with diagnosis and treatment of adults and children in all aspects of family issues, divorce, substance abuse, and domestic violence. In addition, he has worked with victims of crime and individuals suffering from complex trauma. He has facilitated groups for anger management, parenting, domestic violence relapse prevention, and introducing individuals to mindfulness-based therapy. Since arriving at TCTI Andy has been providing counseling services to employees in governmental agencies, including law enforcement, firefighters, emergency service personnel, and their families out of the San Bernardino office.

Kristina de Bree is a Licensed Marriage and Family Therapist (MFT98046). She has extensive experience working with children, teens and adults who struggle with depression, anxiety, trauma, and chronic and terminal medical illnesses. She has helped individuals overcome a wide range of challenges including those associated with physical, sexual and emotional violence, childhood difficulties, needle phobias and medical procedures. Kristina is trained in Eye Movement Desensitization and Reprocessing (EMDR). In addition to utilizing EMDR with adults, she has advanced education, training and experience allowing her to perform EMDR with children ages 5 and older. Furthermore, Kristina has experience in using psychotherapy to help individuals maintain and develop healthy interpersonal and professional relationships, set and achieve goals and foster personal growth. Kristina is passionate about relationships and connection, from helping her clients improve their efficiency in the workplace to fostering more meaningful connections with friends and family. Kristina serves clients for TCTI in Valencia, CA.

Sara DeLeon, Psy.D. is a Licensed Clinical Psychologist (PSY21374). Dr. DeLeon graduated from the University of La Verne in 2004 with her Psy.D. in Clinical Psychology. She has been conducting individual, family and group therapy in various agencies and centers since 2000. Dr. DeLeon provides Critical Incident Stress Management (CISM) to contract and non-contract departments alike and conducts pre-employment psychological evaluations for law enforcement, probation and fire personnel. Dr. DeLeon is certified in Eye Movement Desensitization and Reprocessing therapy (EMDR).

Kendra Devor, Psy.D. is a Licensed Clinical Psychologist (PSY28397). Dr. Devor earned her Doctorate in Applied Clinical Psychology from The Chicago School of Professional Psychology. Before joining TCTI, Dr. Devor worked in a private practice setting serving in various capacities. She worked with individuals, couples and families, helping them to restore hope, find solutions and transform their lives. In addition, Dr. Devor is an Adjunct Professor at Argosy University where she teaches in the graduate program. Her personal experiences with military and law enforcement allowed for a seamless transition to working with the population. She currently works with military veterans with the reintegration process as they make the mental transition into civilian life. Her work with veterans also includes facilitating veteran groups. Dr. Devor currently provides services out of her Rancho Santa Margarita office.

James Donckels, M.S. is a Licensed Marriage and Family Therapist (MFT43947). Jim joined the team in 2005 and has since provided 24 hour on-call Critical Incident Stress Management (CISM) to contract and non-contract departments alike. He has responded to major incidents throughout Southern California including the Big Bear Manhunt in 2013 and the San Bernardino Terrorist Attacks in 2016. Prior to joining TCTI, Jim received his B.A. in Criminology from the University of California, Berkeley and spent five years as a police officer with the Berkeley Police Department. In 1969 he joined the F.B.I. and spent 32 years with them as a Special Agent and a Supervisory Special Agent. The last 25 years of his career was in the Santa Ana Resident Agency, ending his career as the Senior Supervisory Resident Agent. Prior to retiring, he returned to California State University, Fullerton, where he earned his M.S. in counseling. He received his certification as a Crisis Intervention Specialist following 120 hours of training with the International Critical Incident Stress Foundation of Baltimore, MD. He has also retired from teaching part time at the Criminal Justice Training Center and Golden West College in Huntington Beach, California.

Rebecca Flores, M.S.W., earned her Master’s Degree in Social Work from the University of New England and received her Bachelor’s Degree in Psychology at Clarke University. She is currently a registered Associate Clinical Social Worker (ASW76360). Her professional experiences includes working with adults suffering from chronic mental illness at a residential facility, children and families at the elementary level and domestic violence survivors and their families. Rebecca has led trainings on healthy relationships, healing from trauma, bullying and domestic violence. She holds a certificate in human trafficking, domestic violence and motivational interviewing.

Kristin M. Haas, Psy.D. is a Licensed Clinical Psychologist (PSY29777). She earned her Doctorate in Clinical Psychology from Alliant International University – California School of Professional Psychology in San Diego. She is trained in Eye Movement Desensitization and Reprocessing (EMDR) therapy. She also provides Critical Incident Stress Management (CISM) and has responded to major incidents including the Terrorist Attack at the Inland Regional Center. She has been in the mental health field since 2001 and served populations from adolescents with emotional disturbances to adults managing psychiatric crisis and mental health concerns, often with co-occurring substance abuse. Her research was selected for presentation at national and international conferences. The research explored how police officers seek services for occupational stress as well as the encouraging and discouraging factors that influence their decision to seek mental health treatment. Prior to joining TCTI, Dr. Haas worked alongside police officers for seven years, gaining insight into the world that police officers work in, the people who surround them, and the community they serve. She also works with intellectually and developmentally delayed adults who are at risk of becoming involved in or are currently involved in the Criminal Justice System. She provides individual and group psychotherapy while supporting improved collaboration and continuity of care across systems. She has worked with the Chadwick Center – Kids and Teens in Court to increase children’s ability to competently and effectively participate in the courtroom experience. At the University of California San Diego Pain and Palliative Services, she served individuals managing chronic pain by offering psychological evaluation and individual group psychotherapy. She has experience conducting and interpreting psychological testing in the inpatient and outpatient setting as well. Dr. Haas has a passion for working with and supporting individuals in finding their potential to live each day with physical, mental, and emotional balance. Dr. Haas serves clients for TCTI in the San Diego office.

Natasha Hause, M.A. is a Licensed Marriage and Family Therapist (LMFT 94355). She practices in Santa Barbara and the Santa Ynez Valley. Natasha earned her Masters in Clinical Psychology from Antioch University. She has provided counseling to adults, adolescents, children and couples in many settings; including private practice, elementary school, and a partial hospitalization program. Her approach is integrated, but draws from Cognitive Behavioral and Schema Therapy. Her areas of interest include anxiety, depression, life transitions, eating disorders, couple’s issues, and family conflict. Natasha has a deep understanding of how life transitions can affect emotional well-being, and strives to support clients in their transformation during these times. Natasha Hause serves TCTI clients in Santa Barbara, CA.

Shonna Hill, Psy.D. (PSB 94023090) received her doctoral degree in Clinical Forensic Psychology from the Chicago School of Professional Psychology. Dr. Hill has 14 years of law enforcement experience working in several divisions, which included patrol, high risk entry teams, and task force assignments. She has extensive experience working with military veterans in the reintegration process as they make the mental transition back from war. Her work with veterans also includes facilitating veteran groups on anger management and coping skills. Dr. Hill’s research on the impact of social support on an officer’s willingness to report suicidal ideations was selected for presentation at the International Conference & Summit on Violence, Abuse & Trauma. In addition, Dr. Hill created the Perceived Support of Suicide Ideation Scale which has been implemented during her extensive research on social support factors of law enforcement officers. Her professional experience has focused on the treatment of post-traumatic stress disorder (PTSD), depression, anxiety, grief, and loss. She is currently a part of the TCTI’s 24hr Critical Incident Stress Management team, responding to various types of critical incidents including the most recent San Bernardino terrorist attack. Dr. Hill is passionate about arming public safety personnel in law enforcement with the appropriate emotional and mental tools to live out a balanced and safe life, both personally and professionally. Shonna currently provides services out of the Brea and San Bernardino offices./div>