Nancy Bohl-Penrod, Ph.D. (Director) is a Psychotherapist and trainer, who holds a Ph.D. in Clinical Psychology and a Masters Degree in Counseling/Education. She is the Director of The Counseling Team International (TCTI), which is also, The Southern California Critical Incident Stress Management Team. She is a member of the American Association of Suicidology (AAS) and a certified Master Trainer for the QPR Institute focusing on Suicide Prevention and Intervention for first responders. She is also a certified trainer for the International Critical Incident Stress Foundation (ICISF), ICEMA for Emergency Medical Technicians (EMT), Peace Officer and Standard in Training (POST) and Standards and Training for Corrections (STC). She is an adjunct professor in the Criminal Justice Departments for Riverside and San Bernardino Valley Community Colleges. She has been a guest speaker for the Federal Law Enforcement Training Center (FLETC), the Bureau of Indian Affairs (BIA), Federal Bureau of Investigation (FBI) Academies and she was honored to present at the United Nations to their Security Police. She is one of the past Presidents of the International Association of Chiefs of Police (IACP) Psychological Services Section, as well as one of the founders of the Public Safety Peer Support Association (PSPSA).
Dr. Bohl-Penrod is certified in EMDR (Eye Movement Desensitization and Reprocessing), which is a technique she uses to help trauma survivors. She is known for her 5-day Basic Peer Support and Critical Incident Stress Management training that The Counseling Team International has taught to over 12,000 first responders throughout the United States and Canada. Nancy’s personal experience over the years has allowed her to develop a personal approach to helping first responder families by providing “Significant Other Survival” (SOS) training and the importance of Wellness and Behavioral Health.
Nancy has responded to more than 1,000 critical incidents in her career. Some of the major incidents she has responded to, are the ATF incident in Waco, Texas, the TWA Flight 800 disaster in Long Island, New York, the Typhoon disaster in Guam and the Alaska Air Disaster in Los Angeles. She led a team of Mental Health Professionals in assisting those severely impacted by the Terrorist Attacks in New York. While in New York she was sent by the FBI to the Pentagon to provide her services. Her team responded to the California Wildfires of 2003 and they assisted the U.S. Forest Service in the loss of Engine 57 firefighters in the Esperanza Fire of 2006. More recently her team’s services were used for the Big Bear Manhunt (Dorner Case), the Los Angeles International Airport TSA shooting, Seal Beach Beauty Salon shooting, assisted the U.S. Forest Service with the loss of three firefighters in Washington State. She also helped first responders with the San Bernardino Terrorist Attack at the Inland Regional Center, Las Vegas 91 Harvest Shooting, California Tubbs and Thomas wildfires and most recently the Santa Barbara County mudslides.
Over the past twenty-five years Nancy has developed over fifty public safety wellness divisions for departments of all sizes through her public safety “Behavioral Health and Wellness Services” program. Dr. Bohl-Penrod has written numerous articles and book chapters focusing on mental health issues for police and fire personnel. She recently worked with a team of mental health professionals who has created an APP to guide public safety peer supporters and supervisors in their endeavor to help each other. One of her greatest achievements was receiving the from the Director of the Federal Bureau of Investigations (FBI) for her “Exceptional Service in the Public Interest” a certificate of appreciation.
Tammy McCoy-Arballo, Psy.D. is a Licensed Clinical Psychologist (PSY28762) who provides counseling to first responders. Dr. McCoy-Arballo earned her doctorate degree in Clinical Forensic Psychology from the California School of Forensic Studies in San Diego. She is a hostage negotiator who works with several agencies in Southern California. She specializes in Eye Movement Desensitization Reprocessing (EMDR) for trauma, depression, anxiety, and stress management. Tammy responded to numerous mass shootings including the Gilroy Garlic Festival shooting in 2019, the 2018 Pathway Homes shooting in Yountville, the Route 91 Harvest Festival attack in Las Vegas in 2017, and the 2015 San Bernardino Terrorist Attack. Dr. McCoy-Arballo also does pre-employment screening of law enforcement and fire candidates. She continues to do research on pre-employment screening of law enforcement candidates. Her research with Dr. Robin Inwald won them the Bob Davis Award for their work at the 2017 national conference for Society of Police and Criminal Psychology, of which she is an active member. Dr. McCoy-Arballo currently provides services out of TCTI’s San Bernardino and Murrieta offices.