This course provides practical tools to help ensure that participants are a legitimate and respected leader, and not merely “managing the chaos.” Participants will learn how to display assertiveness that fosters trust and improves both their performance and the performance of others in all levels of the organization. This course will provide participants with tools to help others see them as a competent and compassionate leader. Participants will also learn how to improve their work-life balance, while creating a healthier organizational culture.