Call: 1-800-222-9691 | Stand By Status (SBS) Available 24/7/365

Contact

We Are Here To Help

Counseling Requests: Monday – Friday 7:30 am – 5:30 pm

Please call or text 800-222-9691 and press 2 during business hours Monday through Friday – 7:30 am to 5:30 pm. 

For additional scheduling inquiries, you can also email scheduling@thecounselingteam.com.

Critical Incident Response: 24/7/365

Please call 800-222-9691 and press 1. You will be connected to our answering service who will connect you with the on-call Mental Health Professional.

Pre-Employment Psychological Testing

Please call 800-222-9691 and press 4 to be connected with our Testing Division.

For additional inquiries about testing, you can also email testing@thecounselingteam.com.

Training Department: Monday – Friday 7:30 am – 5:30 pm

Please call 800-222-9691 and press 5 during business hours Monday through Friday – 7:30 am to 5:30 pm, and ask to speak to our Training Division.

For additional training inquiries, you can also email training@thecounselingteam.com.

General Inquiries: Monday – Friday 7:30 am – 5:30 pm

Please call 800-222-9691 during business hours Monday through Friday – 7:30 am to 5:30 pm. You can listen to the menu options or press 0 to be connected with the receptionist.

For general questions only, you can also email info@thecounselingteam.com. Please do not send requests for counseling, crisis or training to this email and use the contact information shown above. 

Email inquiries will be responded to and/or forwarded
to the appropriate team member within 1 – 2 business days.  

Request A Counseling Appointment

Additional Information

Wellness Libary

Access support flyers for on a variety of topics including trauma, family issues, work-life, and more.

Training

We offer a wide variety of  courses to support wellness, resiliency, and well-minded leadership.

Careers

Learn more about job opportunities with our team that supports the public safety community.