Brenda Hulsey (Executive Secretary to the Director) assists our Director in all aspects of her routine and works with our Marketing Research Department handling the scheduling of events and keeping the marketing department Director well informed. She also coordinates requests from our Organizational Development Team and has been a great success in keeping the team well organized and running smoothly. Brenda is certified as a Peer Supporter in 2001 and also attended a Critical Incident Stress Management course in October of 2001.She was also a coordinator in organizing a mental health team to provide assistance for the victims of the Southern California Firestorm in 2003. She also assisted with The Counseling Team International’s command post for the Big Bear Man Hunt Death of Detective MacKay and Officer Crain. Contact Brenda at email@example.com.
Julie Casto Koot (Chief Financial Officer/Business Manager) handles all of the accounting/financial details for The Counseling Team International. She has been trained and is certified in Verbal Judo and Peer Support. She also received training from the International Critical Incident Stress Foundation (ICISF) in Stress, Trauma and Coping in Emergency Service Professions. She was instrumental in the coordination of disasters such as the Northridge Earthquakes, Hurricane Andrew, Columbine School Shooting, the Waco ATF incident, the Oklahoma City Bombing. She also ran The Counseling Team Intentional command post for the Big Bear Man Hunt Death of Detective Mackay and Officer Crain.Julie began her employment at TCTI in 1990, where her duties were assisting the pre-hire psychological testing department as well as other various duties. From 1992 until 2000, she held the position of Psychological Testing Coordinator where she set up department profiles for executive evaluations. Because of Julie’s financial planning aptitude, she was moved to a more administrative position in 2004 where she assists the Director with business decisions and supervises the administrative staff. Contact Julie at firstname.lastname@example.org.
Maria Velasco (Psychological Testing Coordinator) started her career with The Counseling Team International in 2002 as a high school intern. Because of her stellar performance, she was immediately hired and joined ranks of TCTI’s clerical staff. Maria began as TCTI’s receptionist and then spent the next 10 years scheduling clients and coordinating the demanding schedules of TCTI clinicians. Maria’s keen eye for details and her excellent interpersonal abilities were rewarded with her taking on new challenges including coordinating major critical incidents and training new administrative staff. Her current position focuses on the tasks involved in TCTI’s pre-employment psychological testing. Maria’s many duties include coordinating and communicating with more than 65 agencies served by TCTI. Contact Maria at email@example.com.
Dee Campanaro (Office Assistant) joined The Counseling Team International in 2008. Dee has worked in the administrative field for over 48 years and currently works part-time at TCTI as an Office Assistant. She is responsible for ordering supplies, setting up meetings and assisting the support staff with various duties in the San Bernardino office (Headquarters) location. Contact Dee at firstname.lastname@example.org.
Milissa Crossman (Training Supervisor) has over ten years of administrative experience with a strong background in employee and program development. She has worked in the fields of telecommunications, customer service, tourism, human resources and corporate retail, where the bulk of her experience involves creating, coordinating and facilitating training classes and supervising the on-boarding programs of new employees in clerical roles. She currently creates and coordinates training classes for TCTI, is a member of the American Society of Training and Development, and volunteers for the Make-A-Wish Chapter of Orange County and the Inland Empire.
Shirley M. Sharkey joined The Counseling Team International in 2013 as an intern assigned to digitize existing files; her duties have been expanded to cover reception, managed care and network development. You will see her most days at the front counter of our San Bernardino office greeting you.
Jeneane Quist (Training Coordinator) joined TCTI in 2015. Jeneane recently graduated from UC Riverside with a bachelor’s degree in Administrative/Economic studies. At TCTI, she assists the training supervisor with creating and coordinating training courses and assists our testing coordinator with psychological testing appointments and examinations. Her other duties include maintaining our new Public Safety / Peer Support / First Responder Coach App, as well as our social media pages, and helping the rest of the clerical staff when needed.
Melinda Monk (Administrative Assistant) joined The Counseling Team International in 2016 to assist with a broad variety of administrative tasks for the Chief Financial Officer/Business Manager including: managing an extremely active calendar of appointments; composing and preparing correspondence that is sometimes confidential; ensures the CFO’s schedule is followed providing a “gatekeeper” and “gateway” role, creating win-win situations for direct access to the CFO’s time in the office; and compiling documents for travel-related meetings. Melinda has over 10 years of administrative experience with a strong background in health and benefits. Her job duties have been expanded to cover the managed care and network development for of our Mental Health Professionals.
Rocelia Jimenez (Scheduling Secretary) joined TCTI in 2016 as the front desk receptionist. Rocelia now handles all the scheduling for all of our Mental Health Professionals. She assists our clients over the phone and in person to set appointments and answers their questions about the services we offer.
Suzanne Solaita (Training Assistant) joined TCTI in 2017 and assists the Training Department with coordinating and facilitating training courses. Her other duties include updating website content, maintaining our new Public Safety / Peer Support / Supervisor Coach App, as well as the social media accounts on Facebook, Twitter and LinkedIn.
Madison Casto-Berg (Psychological Testing Assistant) began working at TCTI in 2017 on a part-time basis. She assists the Testing Department by overseeing the CCW psychological testing. She is scheduled to receive a Bachelor’s degree in Business from ASU in May of 2018.