Phone: 1-800-222-9691 | Stand By Status (SBS) Available 24/7/365
History
In 1985, The Counseling Team International (TCTI) began providing employee support services to law enforcement, fire, emergency services and governmental agencies in the State of California, as well as nationwide. The Founder and Director Nancy K. Bohl-Penrod, Ph.D. began contracting with the San Bernardino County Sheriff’s Department to provide Stand by Status (SBS) 24/7/365 Critical Incident Stress Management services (CISM) to Sheriff’s personnel involved in shootings. This immediate intervention decreased Worker’s Compensation claims to such a degree that TCTI was encouraged and asked to expand their services to counseling San Bernardino County Sheriff’s Department personnel and their family members for personal problems along with offering many training classes. The Cities of Chino Hills, Colton and Rialto fire departments also wanted services and began contracting with TCTI for their firefighters.
In 1986, Training became very important to TCTI’s success. Training reaches out to many people who otherwise would not have any contact with the mental health field. TCTI created their training division which develops classes to meet the needs of all they serve. TCTI’s Staff are Adjunct Professors for many colleges and universities in Southern California. They have been guest speakers for the Federal Bureau of Investigation (FBI), Bureau of Indian Affairs (BIA), California Highway Patrol (CHP), the Federal Law Enforcement Training Center (FLETC), and the Federal Air Marshal Service (FAMS) as well as many police and fire academies. TCTI’s Instructors are certified to teach for the International Critical Incident Stress Foundation (ICISF), Law Enforcement Wellness Association (LEWA), Police Officer Standards of Training (POST), Standards and Training for Corrections (STC), Board of Registered Nursing (BRN), Continuing Education Units (CEU), ICEMA for Emergency Medical Technicians (EMT), paramedics. TCTI also trains for the QPR Institute for suicide prevention and intervention.
In 1987, TCTI’s Employee Support Services Program was created to help the employees of companies and/or departments and their eligible dependents in solving personal and emotional problems. The employees and their eligible dependents can call directly for help without going through a supervisor. TCTI’s counseling has helped in areas such as stress, depression, marriage and family/relationships, substance abuse, weight control, financial difficulties, suicide ideation and career concerns. The Counseling Team International’s Employee Support Program quickly expanded and was offered to many other police and fire departments throughout Southern California.
In addition, in 1987, The Pre-employment Psychological Testing Division was formed by Dr. Larry Davis who was the Director until his retirement. After his retirement in 2005, Dr. Kathleen Wellbrock became the Clinical/Assistant Director. Due to high demand TCTI increased their team of clinical psychologists to help with this division. TCTI’s Clinical Psychologists conducting the oral interviews are incompliance with the California Government Code 1031 (f)(2)(B), which obligates TCTI’s Clinical Psychologists to meet applicable education and training procedures set forth by the California Peace Officer Standards and Training (POST). TCTI Clinical Psychologists build a personal relationship with the departments and provides the contracts with easy access and good communication.
In 1988, Peer Support Programs for law enforcement, fire and other organizations were developed by TCTI. It is one of the most important training programs that TCTI has conducted all over the nation and in Canada. TCTI has trained over 12,000 peer supporters in the Fire, Law Enforcement and EMS Field. TCTI has trained Cal Fire, US Forest Service, California Highway Patrol (CHP), Kansas Highway Patrol (KHP), Washington State Patrol (WSP), Canadian Royal Mounted Police (RCMP), Kaiser Hospitals, The Federal Bureau of Investigation (FBI), Drug Enforcement Agency (DEA), United States Border Patrol (USBP), Federal Air Marshal Service (FAMS), United States Marshal Service (USMS), Bureau of Indian Affairs (BIA), United States Postal Inspectors (USPI) United States Department of Agriculture (USDA)/Office of Inspector General (OIG) and over 100 local law enforcement and fire agencies throughout California.
TCTI employs a professional support staff to assist the Director and a team of dedicated clinicians and Associates throughout the nation. They are licensed Mental Health Professionals from many disciplines who have responded to major disasters and critical incidents such as:
- 1987 Pacific Southwest Airlines Crash Flight 1771, Cayucos, California
- 1989 Train Disaster and Pipeline Explosion, San Bernardino, California
- 1991 United Airlines Crash, Littleton, Colorado
- 1991 Riverside County Fire Response to 16 Killed in Skydiving Accident, Perris, California
- 1992 Hurricane Andrew, Florida
- 1992 Los Angeles Riots, Los Angeles, California
- 1993 ATF Raid Incident, Waco, Texas
- 1994 Northridge Earthquake, Northridge, California
- 1994 US Air Crash, Pittsburgh, Pennsylvania
- 1994 US Air Crash, Charlotte, North Carolina
- 1995 Alfred P. Murrah Federal Building Bombing, Oklahoma City, Oklahoma
- 1996 ATF Unabomber Bombing at the California Forestry Association, Roseville, California
- 1996 TWA Flight 800 Airline Accident, Long Island, New York
- 1998 Springfield High School Shooting, Eugene, Oregon
- 1998 Riverside City Hall Shooting, Riverside, California
- 1999 Bridge Creek Tornado, Oklahoma City, Oklahoma
- 1999 Alaska Airlines Aviation Accident, Ventura, California
- 1999 Columbine High School Shooting, Littleton, Colorado
- 2001 Santee High School Shooting, Santee, California
- 2001 World Trade Center/911Terrorist Attack, New York, New York
- 2001 The Pentagon/ 9-11 Terrorist Attack, Virginia
- 2002 Typhoon, Guam
- 2003 Old Fire, San Bernardino, California
- 2005 Hurricane Katrina, Louisiana
- 2005 Red Lake High School Shooting, Red Lake, Minnesota
- 2006 Mammoth Ski Patrol Deaths, Mammoth, California
- 2006 Esperanza Fire – 5 deaths of United States Forest Service Personnel, Riverside, California
- 2007 Witch Fire, San Diego County
- 2008 Ski Resort Avalanche, Wrightwood, California
- 2008 Meritage Hair Solan Shooting, Seal Beach, California
- 2011 Edison Workplace Violence Shooting, Los Angeles, California
- 2012 Big Bear Manhunt/Christopher Dorner, Law Enforcement Deaths, San Bernardino, California
- 2013 Los Angeles International Airport TSA Shooting, Los Angeles, California
- 2015 Inland Regional Center Terrorist Attack, San Bernardino, California
- 2017 School Shooting at North Park Elementary, San Bernardino, California
- 2017 Route 91 Harvest Festival Shooting, Las Vegas, Nevada
- 2017 Tubbs Wildfires, California
- 2017 Thomas Wildfires, California
- 2018 Montecito Mudslides, Santa Barbara, California
- 2018 Yountville Pathway Veteran Home Shooting, Yountville, California
- 2018 Ferguson Fire in the Sierra National Forest, Stanislaus National Forest and Yosemite National Park, California
- 2018 Yolo Fire “County Fire” Yountville, California
- 2018 Mass Shooting at Borderline Bar and Grill in Thousand Oaks, California
- 2018 Carr Fire, Redding, California
- 2019 Synagogue Shooting in Poway, California
- 2019 Costco Shooting in Poway, California
- 2019 Federal Courthouse Shooting in Dallas, Texas
- 2019 Ridgecrest, California Earthquakes
- 2019 Gilroy Garlic Festival Shooting in Gilroy, California
- 2019 El Paso Shooting in El Paso, Texas
- 2019 Kincade Fire, Napa Valley, California
- 2019 Conception Boat Fire in Santa Barbara, California
- 2020 Alessandra Apartment Fire, Hemet, California
- 2020 COVID-19 Pandemic, California
- 2020 North Complex Fire
- 2020 August Complex Fire
- 2020 Schill Fire
- 2020 Caribou-Targhee Fire
- 2020 Bishop Fire
- 2020 Ferris Fire
- 2020 Walker Fire
- 2020 Riverside Fire
- 2020 Silverado Fire, Orange County, California
- 2020 El Dorado Fire, Yucaipa, California
- 2021 Imperial County Border Car Crash
- 2021 Dixie Fire
- 2021 El Dorado Fire
- 2021 Burn over in Billings, Mt.
- 2021 Mass Shooting in Tucson, AZ
- 2021 Caldor Fire
- 2021 Salmon Fire
- 2021 French Fire
In 1994, TCTI formed a Line of Duty Death Response Team (LODDRT). This team consists of mental health professionals, peer supporters, chaplains, Concerns of Police Survivors (COPS) and works within a collaborative spirit. This team has responded to approximately 125 line of duty deaths (LODD) since 1986. Dr. Nancy Bohl-Penrod has faithfully attended and dedicated her time to police week in Washington, D.C., since 198.
In 2002, TCTI designed a Website with the interactive user in mind! The website contains over 75 articles & handouts, a variety of surveys, tests and measurement tools for self-help on various situations including, Guided Imagery, Visualization, Relaxation Techniques and Breathing Exercises.
In 2020, TCTI made Telehealth services available. Mental health professionals can provide counseling services to their clients from a distance using videoconferencing. It is CONFIDENTIAL in the same way that face to face sessions are, while using